Terms and Conditions

1. Agreement to terms

These Terms and Conditions ("Terms") govern your access to and use of the Outbound Panda website and any services we provide. By using our website or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

2. About us

Outbound Panda is an outsourced SDR partner that provides outbound strategy, list building, messaging, sequencing, execution, and reporting services for early-stage B2B companies.

3. Use of the website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable law or regulation.
• Attempt to gain unauthorized access to any portion of the website or any related systems.
• Use the website to transmit spam, malware, or any other harmful content.
• Reverse engineer, scrape, or otherwise extract data in a manner that materially impacts the operation of the website.

4. Intellectual property

All content on this website — including text, graphics, logos, and design — is the property of Outbound Panda or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of this content without our prior written consent.

5. Services

Specific terms governing client engagements — including scope of work, fees, deliverables, term length, and termination — are set out in a separate written agreement signed by both parties. Nothing on this website constitutes an offer to provide services on particular terms.

6. Confidentiality

Any non-public information shared with us during a client engagement is treated as confidential and used only for the purpose of delivering the engagement. We do not disclose client identities or proprietary information without permission. Case studies and references are published in anonymized form unless a client provides explicit written approval.

7. No guarantee of results

Outbound performance depends on many factors outside our control — including market conditions, your offer, ICP, sales process, pricing, and team execution. While we work to deliver meaningful results, we do not guarantee any specific outcome, including number of meetings, opportunities, or revenue.

8. Disclaimers

The website and any content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the fullest extent permitted by law, Outbound Panda and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or services. Our total aggregate liability for any claim arising out of or relating to these Terms shall not exceed the fees actually paid by you to us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Outbound Panda from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the website or services.

11. Third-party links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of any third-party site, and links do not constitute an endorsement.

12. Governing law

These Terms are governed by the laws applicable to commercial agreements between sophisticated business parties, without regard to conflict-of-laws principles. Any dispute arising out of these Terms shall be resolved through good-faith negotiation and, if necessary, binding arbitration.

13. Changes to these terms

We may update these Terms from time to time. The "Last updated" date above indicates when the Terms were most recently revised. Continued use of the website after changes constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms? Email us at info@outboundpanda.com.