Privacy Policy

1. Introduction

Outbound Panda ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or engage our outbound services.

2. Information we collect

We collect the following categories of information:

• Information you provide directly. When you fill out our contact form or email us, we collect your name, work email address, company name, website, funding stage, target customer, current tooling, and any other details you choose to include.
• Information collected automatically. Our website may log basic technical information such as IP address, browser type, referring pages, and pages visited. We use this for aggregate analytics and security only.
• Client engagement information. When we deliver services, we process information about your customers, prospects, and outbound performance as needed to run the engagement.

3. How we use information

We use the information we collect to:

• Respond to inquiries and provide the services you request.
• Deliver, manage, and improve our outbound engagements.
• Send transactional and operational communications.
• Comply with legal obligations and protect our rights.

We do not sell your personal information. We do not use the information you submit to us for unrelated marketing purposes.

4. Sharing information

We share information only with service providers and subprocessors that help us operate our business — for example, email providers, CRM platforms, enrichment tools, and analytics providers. These providers are bound by confidentiality obligations and may only use information to perform services on our behalf.

We may also disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of Outbound Panda, our clients, or others.

5. Data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on where you are located, you may have rights under applicable data protection laws — including the right to access, correct, delete, or restrict processing of your personal information, and to object to processing or request data portability. To exercise any of these rights, contact us at the email address below.

8. International transfers

We operate remotely and work with clients and service providers located in the United States, the United Kingdom, and the European Union. By using our services, you understand that information may be transferred and processed in jurisdictions other than your own.

9. Children's privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be communicated through reasonable means.

11. Contact us

Questions about this Privacy Policy or how we handle your information? Email us at info@outboundpanda.com.